The mission of the Claiborne County Adult Education program is to educate and empower adults and families to reach their potential. The program prides itself on producing life-long learners and productive workers, who make a meaningful contribution to their families and communities.
Through an annual evaluation and assessment process, the non-profit TNCPE recognizes organizations that have achieved the highest standards of excellence in their operations and results. The program uses the Criteria for Performance Excellence, established by the national Baldrige Performance Excellence Program, as the evaluation tool.
Awards are presented in four categories: Interest Recognition (the beginning level), Commitment, Achievement, and the highest level – the Excellence Award.
“My congratulations to Claiborne County Adult Education for earning TNCPE Interest Recognition, and for all the hard work that helped them achieve this honor,” said then Tennessee Governor Phil Bredesen. Pursuing Criteria standards is a significant achievement that encourages growth and innovation within the business, which helps drive economic development in Tennessee. I applaud Claiborne County Adult Education for achieving this recognition.”
Recipients of Interest Level Recognition must complete a 5-page organizational profile and host a half-day education and evaluation site visit from a team of TNCPE Examiners. This level is the first step for organizations interested in adopting and applying Baldrige principles of performance improvement.
“While I’m delighted to honor Claiborne County Adult Education with Interest Recognition, I want to emphasize the true nature of this achievement,” said TNCPE President and CEO Kathryn Rawls. “This is so much more than a plaque on a boardroom wall. Pursuing a TNCPE award demonstrates that Claiborne County Adult Education is adopting proven performance practices, principles, and strategies that nurture excellence in all aspects of business – from client relations to workforce development to results. These processes will help Claiborne County Adult Education continue to be successful for years to come.”
This year, CIGNA Government Services earned an Excellence Award. Two organizations earned the TNCPE Achievement Award, 11 earned the Commitment Award and twelve have earned Interest Recognition.
“These efforts translate into organizations where people want to work and want to do business,” said Rawls. “I’m proud that Claiborne County Adult Education is among these high achievers taking such positive steps to grow internally and benefit our economy.”
Since TNCPE’s creation in 1993, more than 1,100 organizations have progressed through one or more levels of achievement. A Board of Examiners made up of experts in business, education, health care and government assessed this year’s applicants in seven categories: leadership; strategic planning; customer focus; measurement, analysis and knowledge management; workforce focus; process management; and results.
The TNCPE program, which is itself a national and international role model, is available to all businesses, educational institutions, health care organizations, government agencies and other non-profit entities.
For more information on Claiborne County Adult Education, please contact Donna Lewis, Coordinator at 4236268222 or firstname.lastname@example.org.
For more information on the Tennessee Center for Performance Excellence, contact Katie Rawls, President, at the organization’s Nashville office: (615) 889-8323, (800) 453-6474, or email@example.com.