Claiborne Health & Rehab earns national award

Published 12:56 pm Tuesday, October 24, 2023

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Elders are a real concern for families who want nothing more than to be assured that their loved ones are safe, secure and well-attended during their golden years. When seniors can no longer care for themselves, when their medical needs are more pressing than families can provide, the time has arrived when quality nursing care must be sought.

When someone of any age faces developmental challenges, first-rate rehabilitation is the essential order of business. They need to know that the facility in which they are betting their recovery on is going to give them the care they need to thrive.

The Claiborne Health & Rehabilitation Center in Tazewell was recently recognized with the 2023 Silver Achievement in Quality Award by the American Health Care Association and the National Center for Assisted Living. This honor is the second of three possible distinctions bestowed on facilities that have proven their worth.

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To have in hand this distinguished award, the facility must have proven its muster by consistently meeting progressively rigorous standards of performance resulting in life enhancements for residents and staff.

Patti Ketterman, Chief Administrative Officer of the Claiborne Medical Center, spoke of the worthiness of receiving such an award.

“This national recognition demonstrates that Claiborne Health and Rehabilitation Center is a trusted healthcare partner for our community and shows that we provide excellent care for our residents, many of whom are our friends and family, right here in Claiborne County. The AHCA/NCAL National Quality Award Program honors facilities that have demonstrated their commitment to improving quality of care, so receiving this recognition is another validation that our residents always come first.”

The National Quality Award Program uses three progressive levels to honor facilities – the bronze, the silver and the gold. Earning the silver level means that the Claiborne Health & Rehabilitation Center has already met criteria for the bronze award and is moving forward in evaluating and improving its processes. This includes creating a systematic approach that will, under review by trained examiners, determine if the facility has met the demands on its way to achieving the top level – the gold.

Cathy Bergland, Board Chair for the AHCA/NCAL National Quality Award, said the board is delighted to have honored Claiborne Health & Rehabilitation Center in its recent designation as a silver award winner.

“This recognition is a testament to their unwavering efforts in enhancing the lives of those entrusted to their care. Congratulations to the entire team at Claiborne Health and Rehabilitation Center for their outstanding achievement.”

Claiborne Health and Rehabilitation Center is a member of Covenant Health, a community-owned health system providing comprehensive services in Tennessee. Claiborne Health and Rehabilitation Center’s mission is to serve the community by improving the quality of life through better health.

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The American Health Care Association and National Center for Assisted Living (AHCA/NCAL) represent more than 14,000 non-profit and proprietary skilled nursing centers, assisted living communities, sub-acute centers and homes for individuals with intellectual and developmental disabilities. By delivering solutions for quality care, AHCA/NCAL aims to improve the lives of the millions of frail, elderly and individuals with disabilities who receive long-term or post-acute care in its member facilities each day.

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